Getting Started

Welcome to Telex help center, Here, we will provide you with detailed answers and articles for your Telex account.

Channel Management

Channels are used to get pushed notifications and can also be used for collaborations between teams

How to create Channel on Telex?

To create a channel on telex, Here is a step by step guide to creating your channel on Telex.

  • Log in to your Telex Account.
    • Access your Telex account by logging in with your credentials or request for a magic link.
    • If you do not have a Telex account, Sign up to get one.
  • Navigate to the Channels Section
    • From the main dashboard, locate and click on the 'Open menu' tab.
    • Click on 'view all Channels'.
    • Click the '+new channel button, usually located at the top right corner of the channels section.
  • Name Your Channel
    • A modal will pop up when you click on '+ new channel' button asking for the name of your channel.
    • Enter a descriptive name for your channel and set the channel visibility to your preference.
    • Click on 'create channel' button located at the down right corner of the modal.
    • Your have successfully creaed a new channel which will appear on the list of channels available in your organisation.
  • Invite Members
    • Add team members who should have access to this channel and receive notifications.
    • Enter each team member email address where it is required to invite them.

These four simple steps will help you quickly set up a channel on Telex, ensuring you stay informed about critical events in your organization’s applications.

Can more than one channel be created on telex

Yes, users are allowed to have more than 1 channel and a minimum of 10 channels on the free trial

How many members are are allowed per channel

Users are allowed to have as much members as possible in a channel (there's no limit on the current freemium plan).

Can a channel be retrieved after it is deleted

No, all channels deleted can not be retrieved

Apps Integration

you can integrate third party apps into telex

How do i integrate apps with telex

This should be a step by step guide

User roles and permission

User roles and permission

Workflow

Custom Workflow

Can i create custom workflows

Yes, Telex allows you create workflows with your preferred agents

a step by step guide should follow

Teams

Invite people or Al agents to your organisation and start working.

How do i manage my teams roles and permissions

This should be a step by step guide

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