Advanced Application Performance Monitoring
Monitor your app's real-time performance, quickly detect bottlenecks, and improve response times for a favorable user experience.
AI-Powered Customer Support Solutions designed for modern businesses.
AI-Powered Customer Support
Leverage advanced AI to provide instant, accurate responses to customer inquiries. Enhance support efficiency with intelligent automation.
24/7 Support Availability
Ensure round-the-clock customer support with AI chatbots that never sleep. Provide immediate assistance whenever your customers need it.
Smart Ticket Management
Automatically categorize and prioritize support tickets using AI. Route inquiries to the right team members for faster resolution times.
Personalized Customer Experience
Deliver tailored support experiences with AI that learns from past interactions and understands customer preferences.
We have deployed Telex across many industries - like the hospitality industry, the car sales industry, the education sector, and we see an extreme speed up in customer support handling in most of these industry.
How telex transformed support for Hotel Booking Limited
Hotel Booking Limited saw a 70% reduction in response times and 85% customer satisfaction increase after implementing Telex AI for their support operations.
How car sales were changed with Telex
A major car dealership revolutionized their customer service by using Telex, resulting in 40% faster query resolution and doubled sales conversion rates.
All these should have their own page too
A leading educational institution streamlined their student support services with Telex AI, achieving 24/7 availability and 90% first-contact resolution rate.
Build automated and semi-automated Customer Support
AI-powered customer support
Intelligent AI agents handle customer inquiries 24/7, providing instant responses and learning from each interaction to improve service quality.
Adding the customer context
AI analyzes customer history, preferences, and previous interactions to provide personalized and relevant support responses.
Build your own complex support scenarios
Create custom support workflows and decision trees that handle complex customer inquiries automatically while maintaining accuracy.
Keep the human in the loop
Seamlessly transition between AI and human agents, ensuring complex issues receive personal attention when needed.
Evaluate replies to get sentiment and escalate
AI automatically analyzes customer sentiment in real-time and escalates critical or negative interactions to human support staff.
Multi-Channel AI Support
Provide consistent support across email, chat, social media, and phone channels, all managed through a single unified platform.
Al Powwered Customer Support using the powerful Telex Communication Control Center
Easy to setup, but fully extensible customer support using Al agents. Spend a day setting it up and a lifetime of perfect customer support.
Sign Up